Complaint letter

AYU THERESIA.

21208563

3EB04

Complaint letter

PT. JAYA

ELECTRONIC AND SERVICE

JL. RAYA MARGONDA, DEPOK

January 1, 2011

PT. forever

Electronic  and serices

Jl. Akses UI

Dear Rika, 

Our order no. 7770 with the order 15 unit laptop on 7 janury and they were delivered on 14 march. I regret htat 2 of have problem with LCD.

The package looks neat and I accept and sign it whithout question. Afer unloading my package, I found  alptop in damaged condition. I just assume that this is caused by the handling of the packing stage is careless fot not checking first.

I attach a listof damaged goods and I would e happy if you replace it. The package I have set aside if ou need them to support a claim your spupplier for compensation.

Cordially yours,

Ayu Theresia

Sales manager

Enclosure : invoice ( photocopy )